NorWest Community Health Centre Updates
Important Information for Clients and Visitors
All in person programs will continue to be paused until further notice. In order to protect our clients and staff and as recommended by the Ministry of Health, all primary care appointments will be scheduled and conducted virtually (phone or video conference). Your provider may determine they need to see you in person and schedule a follow up appointment. This includes our walk-in clinic services. By limiting the number of clients in the centre we are better able to protect you.
Walk-in Clinic services are still available, but just by phone. Give us a call (807) 622-8235 during walk-in clinic hours to be scheduled into the virtual waiting room and a nurse will return your call for assessment.
Monday- Thursday: 4:30 pm – 8:00 pm
Friday: 1:00 pm -4:00 pm
Saturday: 10:00 am – 3:00 pm
Sunday: 10:00 am – 3:00 pm
Rapid Access Addiction Services (RAAM) will remain open for scheduled appointments only and will be offering phone and virtual visits.
Path 525 (supervised injection site) remains open 6 days per week, Monday to Saturday 10 am – 6 pm. Sunday is closed due to COVID-19: Harm reduction supplies will still be available at the door - our screeners will be handing them out. All individuals will be screened prior to entering the service area at Path 525 entrance. Services have been modified to provide for additional infection control.
We are making plans to offer supportive services to clients who are food insecure and/or socially isolated.
If you have an appointment at the RAAM Clinic or are visiting PATH 525 we ask for your cooperation in letting us know:
- Whether you have returned from travel outside of Northern Ontario or Internationally in the last 14 days
- Have had any contact with someone who has been diagnosed with Covid-19
- Whether you are having any of the following symptoms: fever, cough, difficulty breathing, shortness of breath, rash?
The COVID-19 situation is rapidly changing in our communities. NorWest Community Health Centres continues to monitor this developing situation and take action to help stop the spread of this virus in collaboration with our health care partners and agencies.
We encourage everyone to follow the important recommendations from the Thunder Bay District Health Unit to protect yourself, your family and your community. This means practicing social distancing if you must go out in public and self-isolating if you have any symptoms of a respiratory illness.
Coronovirus information for the Public
If you have been travelling internationally, think you have been in close contact with someone who has coronavirus use this self assessment tool to help determine if you need to seek further care. Please visit an initial: COVID-19 Self Assessment Tool which is now available on https://www.ontario.ca/page/2019-novel-coronavirus
Health Canada Coronavirus Website:
Information about Coronavirus in Canada, Canada’s response, and travel advice for those planning or returning from travel.
Ontario Ministry of Health Novel Coronavirus website:
Guidance for Ontarians about COVID-19, provincial-level public health response, and testing. Coronavirus information sheet about coronavirus in many languages.
Thunder Bay District Health Unit website:
Instructions on how to self monitor, self isolate, advice for protecting yourself, city level public response and who to call for assistance.
Taking Care or Your Mental Health
The COVID-19 pandemic is new and unexpected. This situation can be unsettling and can cause a sense of loss of control. It is normal for people and communities to feel sad, stressed, confused, scared or worried. People may react in different ways. Here we provide a document to guide you through taking care of yourself and your mental health during the COVID-19 pandemic.
Feel Better, Live Longer, Be Happier